Refund policy

Digital Product Refund Policy

Activate the Kingdom sells downloadable digital products. No physical product is shipped.

Because access to digital content is provided shortly after successful payment, purchases are generally final once the download link has been delivered.

We will review requests involving:
• Duplicate purchases or duplicate charges.
• A download link that cannot be accessed.
• A damaged, incomplete, or unreadable file.
• Delivery of a product materially different from its description.
• A refund required by applicable law.

Contact info@activatethekingdom.com within 7 calendar days of purchase. Include your order number, the email address used at checkout, and a description or screenshot of the problem.

When possible, we will first attempt to correct the issue by resending the download email, restoring access, or supplying a working replacement file. If the issue cannot reasonably be corrected, we may issue a full or partial refund.

We do not ordinarily provide refunds because a customer changes their mind, no longer needs the product, lacks compatible software, or did not review the product description before purchasing.

Nothing in this policy limits rights that cannot legally be excluded.